Service Assurance Agent
Job Description
Location: Dummer, Basingstoke
Salary: £28,000
We are looking for a Service Assurance agent to triage and support all customers reporting issues, and to assist in ensuring the efficient working of the inhouse Service Assurance team, while delivering exceptional customer service to our clients.
Responsibilities
- Ensure all faults are dealt with efficiently.
- Maximiseefficiency.
- Monitor issues to define patt...