Job Details

Tenancy Sustainment Officer

Job Description

Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Leicester on an ongoing temporary contract. This role is working 12:30pm to 8:30pm, Monday to Friday, with 1 weekend in every 6.-

The Role:

The role focuses on supporting ex-offenders and vulnerable adults to establish and maintain successful tenancies. You will manage a mixed caseload, helping individuals overcome barriers to housing, reduce the risk of homelessness and develop the skills needed to live independently.

The service supports individuals from a range of backgrounds, including prison leavers and people with complex offending histories. Experience supporting individuals convicted of sexual offences may also be relevant.

Key Responsibilities

  • Manage a caseload of individuals requiring tenancy-related support.

  • Help residents sustain their tenancies and prevent homelessness.

  • Support individuals with housing applications, benefits and accessing relevant services.

  • Assist with tenancy issues, rent arrears and maintaining accommodation.

  • Complete risk assessments and identify safeguarding concerns.

  • Work with probation services, housing providers and other agencies to coordinate support.

  • Help residents develop independent living skills and manage their accommodation.

  • Maintain accurate records and monitor progress against support plans.

Requirements

  • Experience in housing support, tenancy sustainment, homelessness or supported housing.

  • Experience working with ex-offenders, prison leavers or individuals on probation.

Please reply with an up to date CV ASAP if this role would be of interest to you!