Job Details

Our client, a reputable multi-franchise approved car dealership based in Treforest, is seeking an experienced Workshop Controller to join their dynamic Service Department. This is an excellent opportunity for a Workshop Controller with a proven track record in managing automotive workshops to take the next step in their career within a well-established business.

Benefits:

• Starting basic salary circa £30,000 per annum as a-Workshop Controller
• Uncapped OTE of approximately £36,000, driven by CSI, Labour Sales, and Upsell; potential to exceed this
• Full manufacturer-approved and in-house training programmes
• 22 days annual holiday plus 8 bank holidays, increasing with service length
• Workplace pension scheme
• Clear career progression pathways as a-Workshop Controller within a long-standing local dealer group
• 40-hour working week, Monday to Friday

Duties:

• Oversee the daily operations of an 11-ramp workshop, managing a team of 10-12 Vehicle Technicians
• Coordinate workload distribution to match skill sets efficiently
• Lead, motivate, and support the workshop team to meet KPIs and performance targets
• Liaise with the Aftersales Manager on operational matters and process improvements
• Ensure exceptional customer service and communication regarding vehicle progress
• Monitor workshop efficiency and technician productivity
• Manage workshop standards in line with HSO and brand requirements
• Identify staff training needs and promote continuous professional development
• Ensure adherence to health and safety regulations and manufacturer standards
• Maintain high levels of workshop quality, reliability, and customer satisfaction

Requirements:

• Proven experience managing automotive workshops for a minimum of three years, ideally within a franchise-approved dealership
• Strong leadership, organisational, and communication skills
• Results-oriented with a focus on efficiency, quality, and customer satisfaction
• Good problem-solving and decision-making abilities
• Proficient in IT systems relevant to workshop management
• Full UK driving licence with minimal points
• Reside within or near Treforest or within reasonable commuting distance

This Workshop Controller role offers a rewarding opportunity to lead a successful workshop, contribute to a trusted dealer group, and enhance your managerial career within the motor trade.

Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Treforest and Rhondda Cynon Taff, today to discover more about this fantastic-Workshop Controller opportunity.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.